Frequently Asked Questions
What is an Interactive Transcript?
Interactive Transcripts are an innovative new way to consume media. Similar to closed-captions or subtitles, an Interactive Transcript is displayed beside the audio or video source, and is synchronized with the media. This means that the words in the transcript will be highlighted as those words are being spoken. Because of this synchronization, if you click on a word in the transcript, the audio/video will start playing from that exact point.
What are the benefits of an Interactive Transcript?
Interactive Transcripts provide numerous benefits. The text of the transcript is synchronized with the audio/video, which allows the user to click on a word in the transcript, and the audio/video will start from that point. This is a valuable feature if you have a significant quantity of media, and would like the ability to search for specific terms.
How do I use the ProTranscript transcription system?
You simply upload the audio/video files that you would like transcribed. Our system will then automatically determine the length, and you will be sent to the payment screen. The cost is $1 per minute of audio/video.
Upon successful payment, you will be emailed the transcript within 24 hours.
How do you ensure a quality transcript?
ProTranscript.com provides highly accurate transcripts by employing only native English speaking transcribers and editors. Unlike our competition, we do not use any voice recognition software-- the whole transcription process is completed by trained humans. In addition to this, each transcript is viewed by at least three different staff members to ensure the highest quality.
What are transcripts important and oftentimes necessary?
At least 65% of the population is considered to be visual learners, those who absorb and recall information best by reading as opposed to listening. Visual learners benefit significantly from being able to read the transcript, while simultaneously listening.
What about voice recognition software?
ProTranscript.com provides highly accurate transcripts by employing only native English speaking transcribers and editors. Unlike our competition, we do not use any voice recognition software-- the whole transcription process is completed by trained humans. In addition to this, each transcript is viewed by at least three different staff members to ensure the highest quality.
Can I host the Interactive Transcripts on my own website?
Yes, the Interactive Transcript can be placed easily on your own website.
You are able to change the layout to match the color scheme and dimensions of your website.
What type of files can I upload?
We support most of the common audio/video formats in use today. You can upload your media by going here. You can also send us your files via email, YouSendIt.com or via physical mail. Contact us if you have any questions.
Who owns the transcripts upon completion?
Any projects transcribed by ProTranscript are owned by the client. All transcripts are considered private and confidential and notably, all of our transcribers live in North America and have signed a non-disclosure agreement.
Are Interactive Transcripts different than captions/sub-titles?
Captions and subtitles are embedded inside a video, at the bottom of the screen. Interactive Transcripts display the full transcript text, in a format similar to Word. Interactive Transcripts also highlight the words in the text as they are being said in the audio/video-- the text is synchronized with media. This allows the powerful click-to-play feature which allows a user to click on a word in the transcript, and the audio/video will start playing from that word
Can ProTranscript embed captions into my videos?
Yes, captions are included with each video by default. Contact us if you have any questions.
Can you transcribe media in languages other than English?
Yes. We currently have the ability to transcribe media in English, French, German and Spanish. Please contact us for rates in all languages.
Do you offer any translation services?
Yes, we do offer translation services. Here is an example of a project that was transcribed in English, and then translated into Spanish and Italian. Note that we only use human translators, as computer generated translation isn't accurate enough. Please contact us for information related to pricing.
Can I rebrand the product with my corporate logo?
Yes. Once you purchase an Interactive Transcript from us, you may modify the transcript and the corresponding code to your liking.
When will I receive my transcript?
We can provide turnaround times as fast as 6 hours. Please call us for details on pricing.
Does the product work with YouTube or Vimeo?
We are currently working on a plugin that will support YouTube and Vimeo. We currently us an open-source media player named Flowplayer.